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mahir's avatar
mahir
Icon for Altostratus rankAltostratus
Jun 16, 2016

Client Outlook MAC 2016

I have a problem with OUTLOOK MAC 2016 When I say Mac Outlook Client doesn't work means all of our Mac clients are getting prompt in the MAC Outlook - Error shows Unknown user name or bad password.the LTM version that I have is 11.4.1 . the error message that I have to sniff it

10 0.0054 (0.0007)  C>SV3.3(560)  application_data
---------------------------------------------------------------
POST /ews/exchange.asmx HTTP/1.1
Host: mailXXX.XXXX.XX
Content-Type: text/xml; charset=utf-8
Cookie: BIGipServer~exchange~exchange2010.app~exchange2010_combined_vs_owa_pool=2752124170.47873.0000; exchangecookie=xxxxxxxxxxxxxxxxxxxxxxx
Connection: keep-alive
Authorization: NTLM XXXXXXXXXXXXXXXXXXXXXXXXXX
Accept: */*
User-Agent: Mac+OS+X/10.11.5 (15F34) CalendarAgent/361.2
Content-Length: 0
Accept-Language: fr-fr
Accept-Encoding: gzip, deflate
    2 11 0.0110 (0.0055)  S>CV3.3(592)  application_data
---------------------------------------------------------------
HTTP/1.1 401 Unauthorized
Server: Microsoft-IIS/7.5
WWW-Authenticate: NTLM xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
WWW-Authenticate: Negotiate
X-Powered-By: ASP.NET
Date: Wed, 15 Jun 2016 14:04:10 GMT
Content-Length: 0

thanks
application delivery
ASM Advanced WAF
LTM
security

2 Replies

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  • Tikka_Nagi_1315's avatar
    Tikka_Nagi_1315
    Historic F5 Account
    Jun 20, 2016
    HTTP/1.1 401 Unauthorized is self explanatory. Do have an ASM policy applied to the virtual server? Are you seeing any errors in /var/log/ltm or /var/log/asm on BIGIP? Did this ever work? Or were there any changes introduced which caused the problem?
  • Chris_Grant's avatar
    Chris_Grant
    Icon for Employee rankEmployee
    Jun 20, 2016
    Also make sure you are running the newest version of the appropriate iApp. I know that the iRule in the iApp was modified several times to deal with issues like this.