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Anesh's avatar
Anesh
Icon for Cirrostratus rankCirrostratus
Nov 22, 2014

After upgrade from 10.4.x to 11.4.X FIPS keys not loading

After upgrade from 10.4.x to 11.4.X FIPS keys not loading. Below is the error i get

/usr/libexec/bigpipe daol
Reading configuration from /config/bigpipe/low_profile_base.conf.
Reading configuration from /config/bigpipe/config_base.conf.
Reading configuration from /config/bigpipe/bigip_sys.conf.
Reading configuration from /config/bigpipe/bigip_base.conf.
Reading configuration from /config/bigpipe/base_monitors.conf.
Reading configuration from /config/bigpipe/profile_base.conf.
Reading configuration from /config/bigpipe/daemon.conf.
Reading configuration from /config/bigpipe/bigip.conf.
Reading configuration from /config/bigpipe/bigip_local.conf.
Loading the configuration ...
BIGpipe unknown operation error:
01070712:3: validate_file_contents:(/Common/keyname.key) : unable to import key (/Common/keyname.key) in FIPS card - sys/validation/FileObject.cpp, line 4999
application delivery
deployment
LTM
TMOS
TMSH

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  • nitass's avatar
    nitass
    Icon for Employee rankEmployee
    Nov 22, 2014

    is there any error when running fips-util -v labelcheck?

    root@(B6900-R69-S7)(cfg-sync Standalone)(Active)(/Common)(tmos) run util fips-util -v labelcheck
root@(B6900-R69-S7)(cfg-sync Standalone)(Active)(/Common)(tmos)
  • Anesh's avatar
    Anesh
    Icon for Cirrostratus rankCirrostratus
    Nov 22, 2014

    Sorry the box is currently off network and i have no access to it, can you tell me what the above command checks and if i do get an error by running the above command what should be the expected action i should take?

     

  • nitass's avatar
    nitass
    Icon for Employee rankEmployee
    Nov 22, 2014

    can you tell me what the above command checks and if i do get an error by running the above command what should be the expected action i should take?

     

    if fips is initialized and security domain is configured, the command will return nothing. i do not have list of error but hope it would give more clue.

     

  • nitass's avatar
    nitass
    Icon for Employee rankEmployee
    Nov 22, 2014

    Do i have to Re-intialize FIPS and then rename the keys to less than 32 characters and convert the keys to FIPS again.

     

    i understand only installing the exp key (tmsh install sys crypto key) because fips should be initialized already.

     

  • Anesh's avatar
    Anesh
    Icon for Cirrostratus rankCirrostratus
    Nov 23, 2014

    i ran the command run util fips-util -v labelcheck but it gives me no error

     

  • Anesh's avatar
    Anesh
    Icon for Cirrostratus rankCirrostratus
    Nov 23, 2014
    Nov 23 02:43:19  notice mcpd[14531]: 01071038:5: Unit key hash from key header: 
Nov 23 02:43:20  notice mcpd[14531]: 01071038:5: Unit key hash computed from read key:
Nov 23 02:43:20  notice mcpd[14531]: 01071038:5: Unit key read from the hardware.
Nov 23 02:43:31  err mcpd[14531]: 010713e4:3: FIPS subsystem reported error while attempting file object operation: FipsMgr::get_handle_from_modulus error unable to obtain handle. Modulus(modulus values...), FIPS:APPLICATION ERROR.
Nov 23 02:43:31  err mcpd[14531]: 010713e4:3: FIPS subsystem reported error while attempting file object operation: import_key_file: failed to open key file /config/ssl/ssl.cavfips/:Common:.exp.
Nov 23 02:43:31  err mcpd[14531]: 010713e4:3: FIPS subsystem reported error while attempting file object operation: delete_duplicate_labels: couldn't find key label for handle (259), (null).
Nov 23 02:43:31  err mcpd[14531]: 010713e4:3: FIPS subsystem reported error while attempting file object operation: FipsMgr::get_handle_from_modulus error unable to obtain handle. Modulus(modules values..), FIPS:APPLICATION ERROR.
Nov 23 02:43:31  err mcpd[14531]: 01070712:3: Caught configuration exception (0), validate_file_contents:(/Common/.key) : unable to import key (/Common/.key) in FIPS card - sys/validation/FileObject.cpp, line 4999.
  • nitass's avatar
    nitass
    Icon for Employee rankEmployee
    Nov 23, 2014

    Nov 23 02:43:31 err mcpd[14531]: 010713e4:3: FIPS subsystem reported error while attempting file object operation: import_key_file: failed to open key file /config/ssl/ssl.cavfips/:Common:.exp.

     

    does the exp file exist?

     

  • Anesh's avatar
    Anesh
    Icon for Cirrostratus rankCirrostratus
    Dec 04, 2014

    by removing stale key(not associated with any profile), the configuration was able to load