Forum Discussion

Anthony's avatar
Anthony
Icon for Nimbostratus rankNimbostratus
Jun 06, 2019

config verify is failing - smtp_config not found

Hi, just trying to update from 12.1.4 -> 12.1.4.1 and the config is failing to load. When running the "tmsh load sys config file /config/bigip.conf verify"

command it returns with "The requested smtp_config (/Common/O365_SMTP) was not found."

 

Its been a while since running a verify but the configs all loaded fine at the last upgrade a few months ago. I can see the O365_SMTP being set in the APM policy, but even when creating a new SMTP host under "System>Configuration>Device>SMTP" and selecting it it then returns the new SMTP host in the failure for the config verify command.

 

Any help on how to get around this would be greatly recevied.

 

Thanks.

1 Reply

  • A bit more info...

     

    Having removed the offending smtp_config from an APM policy, when running the verify command again it moved the error on to:

    Static route gateway 192.168.xx.xxx is not directly connected via an interface.

     

    Having gone through our network set up with our network team we're happy that nothing is a miss, and more importantly nothing has changed.

     

    So I also removed the static routes to see what would happen and it moved the error on to something similar about a VLAN!

     

    We have 6 F5s (2x test VE, 2x internals and 2 x external) and all of them are returning errors of the same sort, and all running v12.1.4

     

    Any ideas?