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JD1's avatar
JD1
Icon for Altostratus rankAltostratus
Dec 11, 2014

APM - Issue with using Portal Access resource which is pointed (application uri) to Virtual Server on same F5.

Hi all,

 

I'm wondering if anyone else has crossed this issue and whether its by design or a bug.

 

I know it used to work in version 11.3.x but I'm using 11.5.x and 11.6.x and seeing different results from before.

 

Client > Virtual Server (with Access Policy) > Access policy provides Portal WebTop with Portal Access resource > Portal Access resource points to different Virtual Server on same F5 > Virtual Server Points to backend load balanced pool.

 

The second virtual server sees no attempted connections, the portal access just resets for the client.

 

Any ideas?

 

Thanks,

 

JD

 

APM
design
management
security

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  • Michael_Jenkins's avatar
    Michael_Jenkins
    Icon for Cirrostratus rankCirrostratus
    Dec 13, 2014

    I've seen a few times where I've had similar problems that were related to DNS resolutions. So my Application URI for that resource wasn't accessible from the F5. You could take the Application and from within an SSH (I use Putty) session with the device, you can curl the URL and see if it works. 

    curl http://example.com/heres/my/path
    . (Or even try pinging the host name from the Application URI).

    When you open a resource from the Webtop, your address bar should have that f5-w-XXXXX$$ part to it. If you want to check the host name, you can decode the XXXXX part. It's just a HEX encoding. That'll show you what the host it's trying to connect to on the back end.

    Hope this helps in your case.