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Anush's avatar
Anush
Icon for Nimbostratus rankNimbostratus
Mar 10, 2015

Service-now integration with Big-ip LTM

Hi experts, our company is looking into automation for which we have to integrate our LTM with service-now ticketing system. I am not sure which additional components required from F5 side to do this. we haven't outline the project details yet but let's say if someone want to setup new VIP then all they need to do is just open up change request in service-now where they need to fill out template which has all necessary F5 info like ip, load-balancing method, profile etc. Once requester provide these info, F5 would configured requested VIP automatically rather than configured manually on F5.

 

what kind of logic and components required on F5?

 

Thanks

 

application delivery
design
LTM

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  • Chase_Abbott's avatar
    Chase_Abbott
    Icon for Employee rankEmployee
    Mar 10, 2015

    Service-Now MID servers sitting on-premise (even if SN is hosted) have the ability to call powershell scripts. This would allow you to use our Powershell iControl snap-in and script some automation to use with SN's service catalog offering.

     

    Of course put the request into a workflow so you can have some form of approval process but it's all doable.

     

    Check out this: https://devcentral.f5.com/wiki/iControl.PowerShell.ashx