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mrichter's avatar
mrichter
Icon for Nimbostratus rankNimbostratus
May 05, 2016

Blank Session Variable Reports from APM

So I'm having issues with session variable reports coming back. They are frequently showing no or blank data - every now and then they do come back correctly, but more frequently than not it's just blank.

Digging into this a little bit, there is a facade.jsp call with some parameters filled to retrieve this information. The response from this call is generating the following:

{error:"java.io.IOException unknown response MIIGijCCBXKgAwIBAgIKHfS6JwABAM7QHjANBgkqhkiG9w0BAQsFADCBvDELMAkG"}

Has anyone else experienced this? Thoughts on ways to resolve?

APM
security

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  • Seth_Cooper's avatar
    Seth_Cooper
    Icon for Employee rankEmployee
    May 05, 2016

    I believe you are running into a known issue.

    -Could you tell me what version of BigIP you are running?

    -What types of objects do you have in your Access Policy?

    My guess is an issue being tracked under BZ 536575 which is only fixed by Engineering Hotfix currently. A workaround would be to use 

    sessiondump
    on the CLI to report your session variables.

    -Seth