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Islam_Nadim1's avatar
Islam_Nadim1
Icon for Cirrus rankCirrus
May 11, 2015

Big-IP LTM VE 11.3.0 HA Showing Devices Disconnected

Hello All,

 

I'm using the Big-IP LTM VE 11.3.0 (Trial License) in Lab environment running over VMWare Workstation. I have been able to get the devices up and running, however, when I configure the HA, both device shows disconnected, while the Master device is showing as Active, and the Backup device showing as Standby. Both devices can reach each other (ICMP) on all interfaces including management.

 

How can I check the status of the HA and find the exact issue? What outputs do you need to assist in solving this?

 

application delivery
availability
cloud
deployment
LTM
vmware

9 Replies

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  • nathe's avatar
    nathe
    Icon for Cirrocumulus rankCirrocumulus
    May 11, 2015

    I'm afraid this has been asked before on DC and whilst I can't fund an official line I don't believe HA is supported in the trial version.

     

    N

     

  • nathe's avatar
    nathe
    Icon for Cirrocumulus rankCirrocumulus
    May 11, 2015

    I'm afraid this has been asked before on DC and whilst I can't fund an official line I don't believe HA is supported in the trial version.

     

    N

     

  • nathe's avatar
    nathe
    Icon for Cirrocumulus rankCirrocumulus
    May 11, 2015

    I'm afraid this has been asked before on DC and whilst I can't fund an official line I don't believe HA is supported in the trial version.

     

    N

     

  • Robert_Luechte2's avatar
    Robert_Luechte2
    Icon for Cirrus rankCirrus
    May 11, 2015

    Nathan may be correct, but your symptoms sound similar to what I had when I was trying to get my vCMP guests in an HA environment. To resolve the issue, I went into Device Management ›› Device Trust : Local Domain and then updated the trust by generating a new self signed authority. After that, I re-established the trust and everything worked.

     

    Give it a try. If it doesn't work, you've only lost a little time.

     

    • Islam_Nadim1's avatar
      Islam_Nadim1
      Icon for Cirrus rankCirrus
      May 12, 2015
      Thank you Robert, I tried your way, it didn't work .. So I guess the Trial License doesn't support the ConfigSync :(
  • Robert_Luechte1's avatar
    Robert_Luechte1
    Icon for Nimbostratus rankNimbostratus
    May 11, 2015

    Nathan may be correct, but your symptoms sound similar to what I had when I was trying to get my vCMP guests in an HA environment. To resolve the issue, I went into Device Management ›› Device Trust : Local Domain and then updated the trust by generating a new self signed authority. After that, I re-established the trust and everything worked.

     

    Give it a try. If it doesn't work, you've only lost a little time.

     

    • Islam_Nadim1's avatar
      Islam_Nadim1
      Icon for Cirrus rankCirrus
      May 12, 2015
      Thank you Robert, I tried your way, it didn't work .. So I guess the Trial License doesn't support the ConfigSync :(
  • Robert_Luechte2's avatar
    Robert_Luechte2
    Icon for Cirrus rankCirrus
    Jan 14, 2016

    11.3 VE does support HA. I have it running. The question above is whether it is supported on the trial license. If you are not running the trial license you likely have a device trust issue, assuming you have verified your connectivity between the virtual LTMs.

     

  • ck_com_217522's avatar
    ck_com_217522
    Icon for Nimbostratus rankNimbostratus
    Jan 15, 2016

    thanks for the response i did verify routing and I am able to ping between the different devices(LTM's).