Cory_Blankenshi
Sep 16, 2019Altostratus
BIG-IP v14: Expired Password Prompt for Remote Auth Users
We recently upgraded to BIG-IP v13 to v14. We used remote authentication while on the previous version and users had no issue logging in with their AD credentials. After the upgrade, some of these users are being prompted to by the BIG-IP to update their password because it is expired, but this is only on the BIG-IP.
When a password is actually expired, users will be prompted to change it when they try to log in to the employee portal. The same users prompted by the BIG-IP have no problem logging in to the employee portal. We've never seen this happen to users before and I have no idea what setting on the BIG-IP would enable/disable this check.
Does anyone know what controls this? Can it be disabled?
Thanks!