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LucasP's avatar
LucasP
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Oct 08, 2019
Solved

iapps f5.automated_backup problem

Hello,

 

I'm using the iapps f5.automated_backup version 2.0.3 (I know it is an old one), the apps is working great, I use it on a test and a prod cluster.

But since few days the app on the prod cluster stopped working, it doesn't run the backup on the configured schedule.

When I try to check the configuration going on the iapps and clicking "reconfigure" the config never show up, I have the message "Loading...

Receiving configuration data from your device." indefinitely.

 

Anybody know what I can try to solve the problem ? Is there a service I can restart or something like that ? I suppose that a a full reboot could solve the problem but as it is a production device I'm trying to find another way to solve the problem.

 

thanks for your help !

Lucas

  • Hi LucasP,

    Any log in /var/log/ltm?

    Scriptd deamon may have issues. You can try restart it.

    bigstart restart scriptd

3 Replies

  • Hi LucasP,

    Any log in /var/log/ltm?

    Scriptd deamon may have issues. You can try restart it.

    bigstart restart scriptd
  • LucasP's avatar
    LucasP
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    Hi eaa,

     

    Thank you very much for the tips ! It worked, I can now see the config, I will reschedule the backup and see if it also working.

     

    Thank again

    Lucas

  • LucasP's avatar
    LucasP
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    to answer your question, no I was not seeing anything in the logs.