Forum Discussion

ephemeral's avatar
ephemeral
Icon for Nimbostratus rankNimbostratus
Oct 09, 2019

support expirtaino

Hi all

My support for my Big IP 5050 has been expired about a month age. And I have forgotten to renew it. Now I want to buy a new support. Is there any fine for this and should I pay any more money for this delay?

Thanks in Advance

2 Replies

  • JG's avatar
    JG
    Icon for Cumulonimbus rankCumulonimbus

    My experience was that there would be a small penalty fee charged for allowing your support contract to lapse.

  • Check with your vendor as they will be able to definitively tell you whether you'd incur the penalty fee or not. Sooner the better in my experience.