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Shyam_Shukla's avatar
Shyam_Shukla
Icon for Nimbostratus rankNimbostratus
Nov 14, 2019

Customize Access Policy Error Message

Is there any way to customize (replace "click here" hyperlink to set our custom url) following error message shown by APM when multiple URLs (Access Policy protected) are accessed from multiple browser tabs?

 

"Access policy evaluation is already in progress for your current session.You might see this message if you are on a different browser tab than the one where you started the access policy. Please continue to work in the previous browser tab and close this window immediately.

If you have reached this message due to some other error, click here to create a new session."

 

I tried to apply changes in above text by visiting Access  ››  Profiles / Policies : Customization : General > path but applied changes are not getting reflected when I reproduce this error. Any suggestions?

 

 

 

APM
devops

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  • Yoann_Le_Corvi1's avatar
    Yoann_Le_Corvi1
    Icon for Cumulonimbus rankCumulonimbus
    Nov 14, 2019

    Hi

     

    Access  ››  Profiles / Policies : Customization : General ​

     

    Then "Text" tab on the left.

     

    Then browse to your Access Policy Name --> Access Policy --> Ending Pages --> Deny --> General

    It's the first message on the lit on the right pane normally

     

    Yoann

    • Shyam_Shukla's avatar
      Shyam_Shukla
      Icon for Nimbostratus rankNimbostratus
      Nov 15, 2019

      Thanks Yoann for the info.

       

      I had already followed these steps to update the message but change made in the message text is not getting reflected when I reproduce the issue.

       

      Thanks,

      Shyam

  • Yoann_Le_Corvi1's avatar
    Yoann_Le_Corvi1
    Icon for Cumulonimbus rankCumulonimbus
    Nov 15, 2019

    Ah, and check also in your policy, in VPE. Edite Endings -> Customization. The message is also present there.

     

    Yoann

  • Shyam_Shukla's avatar
    Shyam_Shukla
    Icon for Nimbostratus rankNimbostratus
    Nov 15, 2019

    Hi Yoann,

     

    I went to my access policy and I see same message is present under "Access not found page reject message" field (in VPE. Edite Endings -> Customization).

     

    I applied changed and saved access policy but unfortunately changes are again not getting reflected.

     

    Thanks,

    Shyam