"A new browser component is required" looping

Hello, first the user will need local admin rights to install components. What browser are they using? Most likely the problem is that the browser no longer supports plugins:

https://support.f5.com/csp/article/K15326

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If this is the case I would recommend upgrading to version 13 where APM started using Helper Apps instead of browser plugins:

https://techdocs.f5.com/kb/en-us/products/big-ip_apm/releasenotes/related/relnote-helper-apps-13-0-0.html

Hello, 

We also experience this issue in a big banking company.

About 300 users daily report the issue. And we have APM version 13.

Please do you have a mass-solution to definitely fix the issue without giving admin rights to users which is not a solution in a environnement with more than 50000 assets.

Thanks for your help,

Regards,

N.C