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CANSTAYN569's avatar
CANSTAYN569
Icon for Nimbostratus rankNimbostratus
Aug 31, 2016

Problemmatic 3900 Big-IP

Hi all,

 

I have a 3900 Big IP device that is stuck at boot level.

 

Whichever boot image i pick it is stuck with the same error.

 

  • root (hd1,0) *
  • kernel /vmlinuz.eud root=/dev/ram0 rw console=ttyS0 quiet *
  • initrd /initrd.img.eud *

root (hd1,0)

 

Error 21: Selected disk does not exist

 

Press any key to continue...

 

I have created two seperate usbs, one containing a bootable EUD image, the other containing 11.5.1 OS. The device seem to detect those usb's but it didn't boot from those . (Waited for like 5 mins, no signs of booting the os on USB.)

 

Is there any command to start the boot from usb, or formatting the disk, or examining the disk status in that bootloader command menu (CFE>) or the command line in boot selection menu?

 

Kind regards

 

Sadik

 

application delivery
BIG-IP

5 Replies

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  • IanB's avatar
    IanB
    Icon for Employee rankEmployee
    Sep 06, 2016

    If the USB device is bootable, it should automatically prefer that to loading grub from the hard disk.

     

    Make sure you're not using a huge device like 32gb that might not be supported by older 3900 hardware. I can't tell you exactly what it wouldn't support as I don't have that information readily available.

     

    How did you create the bootable USB device - did you follow SOL13164 ?

     

  • CANSTAYN569's avatar
    CANSTAYN569
    Icon for Nimbostratus rankNimbostratus
    Sep 06, 2016

    Hi,

    I have tried to install the OS manually, here is how it ended.

    bash (try 'info') / > image2disk --format=volumes --nosaveconfig --nosavelicense
info: Expert mode enabled for non-TMOS context. s --nosaveconfig --nosavelicense
info: Repository tm_install version/release is 2.8.5.1/2.0
info: System tm_install version/release is 2.8.5.1/2.0
info: Platform id is C106
Warning: The partition table looks like it was made
  for C/H/S=*/255/63 (instead of 1023/240/62).
For this listing I'll assume that geometry.
                end: (c,h,s) expected (947,162,47) found (946,254,63)
info: Transfer of configuration and transfer of license both disabled; installation of software only.
info: Selected product requires a minimum of 1024 MiB of ram.
info: Begin Install: BIG-IP 11.5.1 build 0.0.110 from /cdserver to , 
warning: Open /etc/dhcp-params failed: No such file or directory
Log file is /tmp/xTIjAHJoTP
debug: /usr/sbin/image2disk: args=--format=volumes --nosaveconfig --nosavelicense
debug: Erasing all disks.
info: Removing all filesystems, volumes, and partitions on hda.
info: Shutting down volume group for hda
info: Erasing disk hda
error: tm_install::Process::Process_default_init -- did not find any disks.
debug: tm_install::DosPtable::DosPtable_get_all_devices -- current = 1
debug: tm_install::Volume::Volume_open -- name=hda.dat.boot, nw=yes, rp=(none)
**_error: requested volume hda.dat.boot does not exist_**
Can't save log permanently; can't open boot volume
Log saved to /tmp/install.log
Terminal error: Platform initialization failed.
    • IanB's avatar
      IanB
      Icon for Employee rankEmployee
      Sep 06, 2016

      You probably have a partially failed hard drive that won't allow reads beyond the very beginning of the disk.

       

      Please open a support case with F5.

       

  • CANSTAYN569's avatar
    CANSTAYN569
    Icon for Nimbostratus rankNimbostratus
    Sep 06, 2016

    Yeah, i know, i am just trying to be sure if its reaaly dead! Thanks anyway.