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Fallout1984's avatar
Fallout1984
Icon for Cirrocumulus rankCirrocumulus
Apr 03, 2020
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How to display big ip virtual edition appliance serial number (ex. "ZWIFNYAR")

Does anyone know how to display the appliance serial number on a virtual edition big ip? It's an eight-character serial # that begins with a "Z" (all of ours start with "Z" so I'm assuming...). It shows up on purchase orders for virtual edition appliances, but I have no idea where they get it from. When it's time to renew maintenance that's how the vendor references them (then I'm asked, "Are these ours?").

 

Thanks!

appliance
application delivery
BIG-IP
serial
  • Dario_Garrido's avatar
    Dario_Garrido
    Apr 03, 2020

    Hello Alan.

     

    "A BIG-IP Virtual Edition (VE) system does not have a similar serial number format to the previously mentioned hardware platforms. If you encounter any issue that requires F5 Support assistance, you cannot use the BIG-IP VE serial number to open a support case. You must use the last seven digits of the BIG-IP VE registration key.

    Note: For information about finding the registration key of your BIG-IP virtual edition (VE) system, refer to K54213125: Finding the registration key of your BIG-IP virtual edition (VE) system"

    REF - https://support.f5.com/csp/article/K3782

     

    So, the code you are searching should be 'Z' + your last 7 digits of your license.

    REF - https://support.f5.com/csp/article/K54213125

     

    KR,

    Dario.

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  • Dario_Garrido's avatar
    Dario_Garrido
    Icon for MVP rankMVP
    Apr 03, 2020

    Hello Alan.

     

    "A BIG-IP Virtual Edition (VE) system does not have a similar serial number format to the previously mentioned hardware platforms. If you encounter any issue that requires F5 Support assistance, you cannot use the BIG-IP VE serial number to open a support case. You must use the last seven digits of the BIG-IP VE registration key.

    Note: For information about finding the registration key of your BIG-IP virtual edition (VE) system, refer to K54213125: Finding the registration key of your BIG-IP virtual edition (VE) system"

    REF - https://support.f5.com/csp/article/K3782

     

    So, the code you are searching should be 'Z' + your last 7 digits of your license.

    REF - https://support.f5.com/csp/article/K54213125

     

    KR,

    Dario.