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sandy16's avatar
sandy16
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Jan 17, 2013

F5 EM not sending alerts to a Distribution-list.

I am facing a strange behaviour on the F5 EM virtual appliance ver 3.0. I have configured under device-alerts for the EM to send email alerts when any of the monitored devices state changes, like - active to standy and reverse and so on...While testing this, .When i put my email id under the alerts section, i recieve an alert, which means the EM is configured properly for SMTP. BUT when I use a distribution-list (DL) and my self-email is included in that DL , I do not recieve any alerts.

 

If I send a test email from outlook to that DL, we all recieve that email, which proves that the DL is working.

 

Any suggestions?

 

management
monitoring

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  • sandy16's avatar
    sandy16
    Icon for Altostratus rankAltostratus
    Jan 20, 2013
    Found an answer to this, the DL was enabled for authentication, as a result only authenticated users could send email to it. We got it disabled on the Exchange and it works fine now.