Forum Discussion

ooby's avatar
ooby
Icon for Nimbostratus rankNimbostratus
Nov 10, 2014

Auto check feature not working

Hi all, I'm having trouble getting the 'automatic update check' to work' Pressing the button to check I get an error 'No response from server' I've got the holes put in the firewall, unfortunately I ...
application delivery
LTM
management
R_Marc's avatar
R_Marc
Icon for Nimbostratus rankNimbostratus
Nov 10, 2014

I would try telneting to the IP:Port from one of your F5 nodes.

From TMSH go to bash, then:

 telnet callhome.f5.com  443
Trying 65.61.115.198...
Connected to callhome.f5.com.
Escape character is '^]'.

 telnet activate.f5.com 443
Trying 208.85.210.4...
Connected to activate.f5.com.
Escape character is '^]'.

If you get a connection timeout, then either you don't have a route or connectivity. This presumes you have DNS configured as well.