Forum Discussion

ghost-rider_124's avatar
ghost-rider_124
Icon for Nimbostratus rankNimbostratus
May 04, 2015

Automatic Policy Building and Support ID

Hello Expert   I enabled automatic policy building with basic mode and when policy was stable, I disabled the automatic policy building.   Now users are getting some support ID and block page ...
ASM Advanced WAF
deployment
security
ghost-rider_124's avatar
ghost-rider_124
Icon for Nimbostratus rankNimbostratus
May 04, 2015

Hi Nathan

 

1- That's one option means I can again enable automatic learning for few more days? The previous learning will be there? Also users will not be blocked because again ASM is in learning mode?

 

  • nathe's avatar
    nathe
    Icon for Cirrocumulus rankCirrocumulus
    May 04, 2015
    I meant you can check the requests logs to see what was blocked. I probably wouldn't re-enable policy builder but add the Learn action to violation. Is your policy Transparent mode or Blocking mode?
  • ghost-rider_124's avatar
    ghost-rider_124
    Icon for Nimbostratus rankNimbostratus
    May 05, 2015
    Its in blocking mode