Kevin_Davies_40
Oct 03, 2017Nacreous
Solved
BIG-IP v13 native RDP - VDI connection failure
We have a problem where the user clicks on a link in a webtop which is a native RDP link, their application opens but the connection fails. Tcpdumps show for failed connections client traffic arrives...
- Oct 09, 2017
Summary
Version
Symptoms
"Your computer cannot connect to the Remote Desktop Gateway server. Contact your network administrator for assistance."
This occurs under the following conditions
- The virtual servers listens on a specific VLAN.
Workaround
Option 1: Enabled the virtual server to listen on all VLANS.
Option 2: Disable CMP on the virtual server - see K14358 Option 3: Virtual Edition only, set vCPU to one.Solution