Forum Discussion
Kyle_Oliver
Jan 28, 2016Employee
The main log file for BIG-IQ is /var/log/restjavad.0.log. There should be more information on the failure there.
- COMMS-CORE_1795Jan 28, 2016NimbostratusThank you Kyle. I do see much more information there. I'm think that both LTM and BIG-IQ must have Internet access to activate the license (right now, they don't have access), so I'm allowing them to reach Internet and see what happens. I'll let you know.
- Kyle_OliverJan 28, 2016EmployeeThat should not be the case. One of the purposes of license pools is to be able to give licenses to devices that do not have internet capabilities.
- COMMS-CORE_1795Jan 28, 2016NimbostratusYou're right. Just tried to license with BIG-IQ and LTM reaching Internet. Same issue :(