Forum Discussion

Ahmad_Mohaidat_'s avatar
Ahmad_Mohaidat_
Icon for Nimbostratus rankNimbostratus
Feb 03, 2014

Cannot restore factory defaults after using 11.5

Dears, I have upgraded my F5 appliances to the new software 11.5 which was releases three days ago , after that the active/standby appliances didn't see each other and they both appear as disconnecte...
availability
deployment
nitass's avatar
nitass
Icon for Employee rankEmployee
Feb 03, 2014

is there any error when loading configuration? if yes, i think you may have to fix it before restoring factory default.

 tmsh load sys config
  • Ahmad_Mohaidat_'s avatar
    Ahmad_Mohaidat_
    Icon for Nimbostratus rankNimbostratus
    Feb 04, 2014
    yeah this is what i get: 01070088:3: The requested object name (VeriSign Certificate.crt) is invalid. Unexpected Error: Loading configuration process failed.
  • Alexey_384's avatar
    Alexey_384
    Historic F5 Account
    Feb 04, 2014
    Try to upload cert on your boxes again. You certificate file has space in name, and this may cause the error (files with space in name may not be copied during upgrade). Another workaround you may try is to remove cert name from the config (/config/bigip.conf) manually.