Forum Discussion
Chris_Brunt_192
Feb 03, 2016Altostratus
Disabling TLS 1.1 and 1.2 made no difference. It connects with TLSv1 128 bit, RSA, AES Cipher sha1 HASH etc.
EXCEPTION - Name resolution failed, 5 48,2016-02-03,13:33:45:430,,1432,4660,Retry with next IP address
This error stikes me as odd. We are connecting with FQDN which is resolvable as the portal page loads.
Further up the logs it has the correct IP address (which i have redacted)
The following destination IP address will be used for direct(DTLS) connections: 213.xx.xx.xx