Forum Discussion
Apr 30, 2008
A timeout is different than a 500 error. This implies that the client library is timing out waiting for the HTTP resposne - or in other words, the time required to generate the response from the server is taking longer than the default 30 seconds in the .Net client stack. There are ways to override this but I haven't dug into those classes since the .net 1.5 days so I'm not sure they still work the same way.
A short term fix might be to tweak your graphing interval to see if it is truely the amount of data that is the issue or something else.
If this persists, then there are limited things we can do to help here and you might have to go through product support.
-Joe