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mpete32_168869's avatar
mpete32_168869
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Jun 02, 2016
Solved

Manual attack signatures update never completes

Have tried multiple times on our F5 LTM's to manually update the ASM attack signatures but each time the process box spins and never completes. I cannot use the Automatic/Scheduled option because th...
ASM Advanced WAF
LTM
security
  • mpete32_168869's avatar
    mpete32_168869
    Jun 06, 2016

    The issue was simply IE11. I placed a ticket with F5 support and they noticed there were no logs indicating an attempt to update the signatures manually. Although, I have used IE11 to access the LTM and never experienced a problem, the manually update signature file needed chrome or Firefox to work properly.

     

mpete32_168869's avatar
mpete32_168869
Icon for Cirrus rankCirrus
Jun 06, 2016

The issue was simply IE11. I placed a ticket with F5 support and they noticed there were no logs indicating an attempt to update the signatures manually. Although, I have used IE11 to access the LTM and never experienced a problem, the manually update signature file needed chrome or Firefox to work properly.