Forum Discussion
gsharri
Apr 10, 2019Altostratus
The issue is likely the layer 4 profile on the virtual server. The default TCP profile and the fastL4 profile both have a 5 minute idle timeout for tcp connections. Create a custom TCP profile with a longer idle timeout and assign to the virtual server. Note that the Standard type virtual server has a client-side tcp profile and a server-side tcp profile. You will need to configure both with a longer timeout.