Send button not working in OWA 2010 when using Firefox

Greetings,

 

 

This issue was reported in a support incident by another customer and we have identified the issue.

 

 

Since they mentioned this post, I wanted to include the resolution here in devcentral so you will have a fix. If you experience something like this in the future, please don't hesitate to open a support incident with us.

 

 

The problem was introduced by Exchange 2010 rollup 2. It didn't occur prior to installation of that.

 

 

Here's how to correct it until it's fixed in a cumulative hotfix.

 

 

Navigate to Portal Access>Content Processing and you will be under the heading "Preprocessing scripts".

 

 

Under "Web Applications Content Processing Scripts, click on "add new favorite".

 

 

Then put in the following

 

 

Preprocessing Script name: OWA2010_FirefoxFix

 

URL: match patterns: */uglobal.js*

 

Content Type: (leave blank)

 

Allow caching: Check this box

 

 

Sed processing script: s@!(a\.tagName&&a\.tagName\.toLowerCase()=="body")&&\(b\.setStartBefore(a);var e=F5_Invoke_createContextualFragment\)@\1@

 

 

Processing: Post-process response data (after content patching)

 

 

Then click "Update".

 

 

This will restore the functionality of the send button.

 

 

Best Regards,

 

Scott