refra_151287
Jan 27, 2016Cirrus
SWG: Web Filter database download issue
Hi all,
I'm trying to download the SWG database, i didn't receive any output for more than hour and when i reviewed the logs i found the below error, any suggestions?
Error
Jan 27 17:57:37 SWG err urldbmgrd[23977]: 01770002:3: 00000000: Download of Master DB failed, will retry.
Jan 27 17:57:42 SWG notice urldbmgrd[23977]: 01770004:5: 00000000: Downloading latest database...
Jan 27 17:57:42 SWG err urldbmgrd[23977]: 01770072:3: 00000000: Download failed with return code 4
Jan 27 17:57:42 SWG err urldbmgrd[23977]: 01770026:3: 00000000: Master db download failed with return code 4
Jan 27 17:57:42 SWG err urldbmgrd[23977]: 01770002:3: 00000000: Download of Master DB failed, will retry.
Jan 27 17:57:47 SWG notice urldbmgrd[23977]: 01770004:5: 00000000: Downloading latest database...
Jan 27 17:57:47 SWG err urldbmgrd[23977]: 01770072:3: 00000000: Download failed with return code 4
Jan 27 17:57:47 SWG err urldbmgrd[23977]: 01770026:3: 00000000: Master db download failed with return code 4
Jan 27 17:57:47 SWG err urldbmgrd[23977]: 01770002:3: 00000000: Download of Master DB failed, will retry.