Forum Discussion

Nilesh_Dubey_36's avatar
Nilesh_Dubey_36
Icon for Nimbostratus rankNimbostratus
Jan 14, 2019

Unable to sync active and standby device

Hi Guys,   I tried to sync active and standby device manually but its not syncing. Please anyone please let me know the cause of it?   Thanks, Nilesh  
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RaghavendraSY's avatar
RaghavendraSY
Icon for Altostratus rankAltostratus
Jan 14, 2019

To sync the configurations following conditions should met.

 

  1. NTP should be same on both the devices
  2. You need to use admin username for sync configurations and passwords should be same on bot h the devices for admin account
  3. Verify which interface ip you are using for Sync conifgurations. Both should use same sync interface IP and they should be able to to telnet from device A to device B and viceversa.

Please paste sync error to this forum.

 

  • RaghavendraSY's avatar
    RaghavendraSY
    Icon for Altostratus rankAltostratus
    Jan 14, 2019

    Verify which interface ip you are using for Sync conifgurations. Both should use same sync interface IP and they should be able to to telnet from device A to device B on port 443.

     

  • Nilesh_Dubey_36's avatar
    Nilesh_Dubey_36
    Icon for Nimbostratus rankNimbostratus
    Jan 25, 2019

    Hi All,

     

    Its done. Both the devices got synced.

     

    Thank you so much for your support.

     

    Thanks,

     

  • RaghavendraSY's avatar
    RaghavendraSY
    Icon for Altostratus rankAltostratus
    Jan 25, 2019

    If you satisified with my answer please accept it