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travis99_94012's avatar
travis99_94012
Icon for Cirrus rankCirrus
Dec 06, 2013

VMware View Black Externally

Just curious if anyone has run into a black screen using View on external VIP? On our internal VIP it works great. Running 11.4.1, latest iApp, 4172 is open inbound to the external VIP. This is launc...
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travis99_94012's avatar
travis99_94012
Icon for Cirrus rankCirrus

I may have discovered a little irk externally. It starts the connection, then it attempts to connect again throwing off the initial connection and fails. So I'm attempting to track down where it's doing this in APM. TCP dump on internal connection was good, 4172 traffic flowing on designated VIP.

 

Martin_Vlasko's avatar
Martin_Vlasko
Icon for Altocumulus rankAltocumulus
Jan 24, 2014
I have tried that as well, but no luck. Now I moved my test client on an external network that can reach external F5 VIP directly, without NAT, so that the "optional" feature is not required, but it still does not work. After successful authentication I am able to choose from the virtual desktops.. when I choose one, the VM window opens, but with the black screen. In exactly the same time when the VM window opens, I can see packets on each side of the F5. The number of packets is the same on each side, so I assume they are related. on the external side, from the client to F5 VIP it is TCP/443 traffic, on the internal side, between F5 internal self IP (VIP) and the chosen virtual desktop it is TCP/4172 traffic. But there is absolutely no UDP traffic anywhere..