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Nolan_Jensen_23
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Mar 20, 2018

WebTop inactivity timer based off of webtop link activity?

Hello All,

 

We are working on setting up the WebTop and have configured a few WebTop links on it. Everything seems to work as I would expect except for the inactivity timeout.

 

We have the access profile inactivity timeout set to the 15 minute default (900 Seconds) which works except I would like to figure out a way for that timer to be reset when there is activity on another tab that was launched from the WebTop?

 

The issue is a user will login to the WebTop and access one of the WebTop links. They will be working on that tab for over 15 minutes and then when they switch back to the WebTop tab they need to login again.

 

So is the only answer to extend the inactivity timeout or is there a more clever way to make sure activity from any launched WebTop application will extend the inactivity timer?

 

Thanks for your help. Nolan

 

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