Can´t connect active element

Hi Masters,

I have a long time problem that is driving me crazy.

We have 2 LTM 3400 working in active/standby mode. There are 2 vlans, one for the internal network and the second vlan to the external network.

Well, the problem is that I can´t connect directly to my active element. If I ssh to the active IP I receive a timeout message, I must to connect to the standby element first and start the ssh connection to the active element.

The problem doesn´t affects just the ssh connection, but all kinds of connections that I try to the active element, and the most critical is that I can´t get the SNMP traps from it.

We investigated all the Firewall Rules and logs, but no usefull information was found.

Another issue that make-me believe that the error isn´t in the firewall is that, if a failover occurs the scenario keeps, for example:

The IP of active element is: 10.23.129.252 and the IP of standby element is 10.23.129.253.

In this case, I can access the 10.23.129.253 without problems, OK.

If I try the access on 10.23.129.252 I receive timeout error.

But, if a failover occurs I got the same issue: I will got the access to 10.23.129.253 (now, standby) and won´t be possible access directly the 10.23.129.252 (now, the active element).

The structure of my solution is simple, I don´t have many Irules or Virtual Servers, but I have sure that no one of that is denying this access.

Somebody has faced this before? Please help me!

Thanks in advance and sorry my bad english.

Regards,

Raphael Arenas