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htkiet_42906's avatar
htkiet_42906
Icon for Nimbostratus rankNimbostratus
Nov 29, 2012

Getting error when accessing the statictis

Hi friends,

 

 

Who can help me to find out what happened and how to solve it based on the error:

 

"Unrecoverable communication error: faultCode: Client.CouldNotDecode faultstring: 'error 1085' faultdetail:'Null'. Please close this window and log in via BIG-IP Configuration Utility.

 

Looking forward to hearing from you.

 

 

Thanks,

 

Kiet

 

 

config
design

7 Replies

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  • What_Lies_Bene1's avatar
    What_Lies_Bene1
    Icon for Cirrostratus rankCirrostratus
    Nov 29, 2012
    Nothing attached! It's a bit tricky I know, please edit your post and ensure 'Display Link' is ticked.
  • What_Lies_Bene1's avatar
    What_Lies_Bene1
    Icon for Cirrostratus rankCirrostratus
    Nov 29, 2012
    OK, got it, thanks. So exactly when does this error appear. Are you closing the Configuration Utility browser window/tab that you used to launch the Dashboard?
  • nitass's avatar
    nitass
    Icon for Employee rankEmployee
    Nov 29, 2012
    i think you may experience this bug. may you open a support case to verify?

     

     

    Bug 381686 - Dashboard fails to load history stats with error 1085 when using zoom buttons
  • htkiet_42906's avatar
    htkiet_42906
    Icon for Nimbostratus rankNimbostratus
    Dec 04, 2012
    Thanks Beneath, nitass!

     

    Now it is ok. that error doesn't happen again but I don't know why. For the next time it happens again, I will check more carefully and get back to you

     

    Best regards,

     

    Kiet