Harris_Hassan_3
Mar 05, 2009Nimbostratus
GTM not Synchronizing
Hi , i would like to get the advice of anyone who has experienced problems with their GTM not synchronizing.
Found the problem when i tried to add new records to Zonerunner and noticed that they were not replicated to our DR(disaster recovery) GTM.
First off , i verified the following :
a) Network Availability (both units are pingable and iQuery port is open)
b) SSL certificates have not expired.
Proceeded to check the GTM logs and found the following errors at my DR box :
Feb 22 04:02:31 DR_GTM gtmd[7983]: 011a001b:5: SYNC started
Feb 22 04:02:31 DR_GTM gtmd[7983]: 011a001d:3: SYNC loading from: PRODUCTION_ip
Feb 22 04:02:31 DR_GTM gtmd[7983]: 011a001b:5: SYNC_ZONES started
Feb 22 04:02:34 DR_GTM zrd[1034]: 01150a39:3: Sync Zones pid:31062 exited with error code 255
Feb 22 04:02:34 DR_GTM rsync: connection unexpectedly closed (0 bytes received so far) [receiver]
Feb 22 04:02:34 DR_GTM rsync error: error in rsync protocol data stream (code 12) at io.c(463) [receiver=2.6.8]
Feb 22 04:02:34 DR_GTM syncer /usr/bin/rsync failed!
Feb 22 04:02:34 DR_GTM Couldn't rsync gtm configuration at /usr/local/bin/syncer line 133.
Logged a case with F5 but was wondering if there is anything i can do on my own to isolate the error.
Also , can i manually synch the 2 boxes ? Will gtm_add be able to do this ? From what i understand gtm_add will copy the wide ip's and not the zonerunner files.
Apologies if this is the wrong forum as i didn't notice any troubleshooting boards on the front page (or is it even allowed )