APM Active Session Reduction
Migrated an exchange environment to the F5. The number of APM fronted connections was massive. We quickly ran out of concurrent sessions. We have since implemented a reduction measures such as inactivity timeout, Access Policy Timeout, Max Session Length. Are there other tricks to lowering the APM session count? I see there are other options on the APM page. I am more worried about implementing those. Although it looks like every time a person does a manual active sync connection that it creates a new session on the F5. Can we reuse session or kill sessions that now longer need to be opened because they are just push or pull request? I see some users with 15+ sessions (average is maybe 1-5 per user).
Notes: - We are on 11.4 code - OWA and Active Sync are on the same VS and so the same access policy applies to both
It sounds like you have implemented all the right checks - setting the proper timeouts is key here.
Regarding creating new session each time a user does manual activeSync - that should not be happening - if it really does, it would help to get a case open with F5 support and supply all the relevant data(debug logs from the APM as well as ssldump of the traffic that shows two separate manual activeSync connections). Also, it would help us to know which platforms/devices do you experience ActiveSync issues on, and what exactly do you classify as "manual" ActiveSync?