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bsaito_177147's avatar
bsaito_177147
Icon for Nimbostratus rankNimbostratus
Nov 12, 2014

F5 access in safari browse

Hello,

 

I have had some users complain that they cannot access the gui for a F5 bigip ltm. It turns out it just wasn't working in safari. Is this a known issue? Does anyone know if this can be addressed on the user side? Thanks in advance and any information is greatly appreciated.

 

5 Replies

  • shaggy's avatar
    shaggy
    Icon for Nimbostratus rankNimbostratus
    what f5 code level? are all objects in the gui having issues or just some objects/pages?
  • They aren't able to access it at all. They never get to a login page. It's on code version 11.5.1. Thanks for the quick response! Edit: They are able to login just fine using firefox
  • FYI, I don't believe Safari is an officially supported browser, whereas IE, Firefox and Chrome are.

     

  • Alexey_384's avatar
    Alexey_384
    Historic F5 Account

    I'm not sure about LTM, but Safari is officially supported for APM. And yes, sometimes Safari can't connect. It's rare issue, mostly happens after reboot or sleep, and the reason is unclear (looks like Safari makes some request 'improvements', and BIG-IP doesn't respond on improper request). Some workarounds that can help: switch network interface (connect via Wi-Fi instead of Ethernet and vice versa); disable Apple Firewall; reset Safari; connect using other browser, and the try Safari again; wait for some time. And the easiest way is just use Firefox, I haven't notice this issue with the Firefox browser.

     

  • Thanks for the replies. I am just going to advise them to use firefox, I don't personally use safari so I have never run into this issue.