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ryang1991_17782's avatar
ryang1991_17782
Icon for Nimbostratus rankNimbostratus
Dec 01, 2014

A question on Enterprise Manager status behavior

Hello, I'm working with the Enterprise Manager (version 3.1.1) and am managing a variety of LTM and GTM devices. While monitoring the status of the devices, they occasionally report being unreachable for about a half hour, then return to Active or Standby mode afterwards. It's usually accompanied by the error message,

 

"get_partition_list: iControl error: 'iControl::char*:SOAPException: 'Error writing to secure socket''".

 

As far as I know this is not disrupting the tasks in any apparent manner. I'm assuming this happens during a ConfigSync or a device refresh. Is this normal behavior for the Enterprise Manager? Will this affect communications in any meaningful way?

 

Edit: The devices in question are a mix of LTM 6900, LTM 8900, GTM 1500, and GTM 1600. They are running version 10.2.4.

 

application delivery
BIG-IP Access Policy Manager (APM)
BIG-IP DNS
LTM
security

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  • ryang1991_17782's avatar
    ryang1991_17782
    Icon for Nimbostratus rankNimbostratus
    Dec 01, 2014
    Sure. It's a mix of LTM 6900, LTM 8900, GTM 1500, and GTM 1600 devices it's happening to. Most of them are running version 10.2.4
  • Cory_12946's avatar
    Cory_12946
    Historic F5 Account
    Dec 04, 2014

    I could have to do with the frequency of stats collection on the EM for devices. or the EM could be too busy to keep up. Do you have a hardware or VE em? also how many devices total is the EM managing?

     

    • ryang1991_17782's avatar
      ryang1991_17782
      Icon for Nimbostratus rankNimbostratus
      Dec 05, 2014
      Yeah, I was considering that. It's hardware, and it's managing about 80 devices.
  • Cory_12946's avatar
    Cory_12946
    Historic F5 Account
    Dec 05, 2014

    That is likely the issue. 80 is pretty close to the upper limit of devices to mange, depending on stats polling intervals. you could open a case with support and have them verify.