Forum Discussion

7 Replies

  • i think it is not normal that memory used is not decreased when number of users is reduced. shouldn't you open a support case to check?

     

  • Hi nitass,

     

    Not you mentioned. The problem was the memory usage getting increasing with out the device restarting for couple of days. Not due to user increasing / decreasing.

     

    Please advice on this case.

     

  • Hamish's avatar
    Hamish
    Icon for Cirrocumulus rankCirrocumulus

    Certain versions have had memory leaks in usage. Check with tmstat what's using the memory. Also upload a qkview to iHealth. It'll generally identify where you're vulnerable to bugs and advise what version you need to fix them.

     

  • memory leakage issues are seldom openly published by F5 (SOL in AskF5) and I believe it won't show either in iHealth (but anyway worth a try of course).

    Do you see similar LTM log entries?

    tmm1[11298]: 011e0003:4: Aggressive mode sweeper: 1 Connections killed
    tmm1[11298]: 011e0002:4: sweeper_update: aggressive mode deactivated. (424058/500224 pages)
    

    What effect do you have on user's connections when high memory usage?

    running "tmctl -a" and looking at the tmm.pagemem section, what are the value you get (when high mem)?

  • Hamish's avatar
    Hamish
    Icon for Cirrocumulus rankCirrocumulus

    I think you'll find that iHealth does indeed tell you if you're susceptible to any known bugs that cause memory leaks. It wouldn't be a very good tool if it didn't...

     

    H

     

  • shaggy's avatar
    shaggy
    Icon for Nimbostratus rankNimbostratus

    are you able to determine what process is using such high memory?

    tmsh show sys memory

    also, as Nitass mentioned earlier, you should open a support case as your high memory consumption might be an already-known issue.