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Carlos_Garibay_'s avatar
Carlos_Garibay_
Icon for Nimbostratus rankNimbostratus
Jan 13, 2016

Print redirect Through webtop

Hello

 

How do I get Print re direct to function when connecting to a RDP application on the webtop?

 

Thanks Carlos

 

APM
application delivery
LTM

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  • Carlos_Garibay_'s avatar
    Carlos_Garibay_
    Icon for Nimbostratus rankNimbostratus
    Jan 13, 2016

    Hello Seth

     

    The problem that I have is that, I don't see the redirected printers. Is there setting I have to make sure is enabale?

     

    Thanks Carlos

     

    • Seth_Cooper's avatar
      Seth_Cooper
      Icon for Employee rankEmployee
      Jan 13, 2016
      In the RPD resource setting did you make sure to check "Printers" under "Access to Local Resources"? -Seth
    • Carlos_Garibay_'s avatar
      Carlos_Garibay_
      Icon for Nimbostratus rankNimbostratus
      Jan 13, 2016
      I do have it checked. But the issue i Have is I'm clicking on the RDP link connection on the webtop that brings up a java session and connects me to the rdp session
    • Seth_Cooper's avatar
      Seth_Cooper
      Icon for Employee rankEmployee
      Jan 13, 2016
      I would assume then you have "Java Client" checked in the resource. When the Java client is used then the "Access to Local Resources" does not apply. Can you check to see if you have Java enabled on the resource? -Seth
  • Carlos_Garibay_'s avatar
    Carlos_Garibay_
    Icon for Nimbostratus rankNimbostratus
    Jan 13, 2016
    Hello Seth Yes, that is checked. I'm launching the RDP connection through the webtop. I'm not using network access or the VPN. Thanks Carlos