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Nathaneil0227_2's avatar
Nathaneil0227_2
Icon for Nimbostratus rankNimbostratus
Mar 28, 2016

Portal access error

Hi DC experts,

 

I am having error when I am accessing portal access using external network.

 

On my nslookup I came up with this.

 

nslookup 4runner.mundipharma.ph Server: 10.140.0.10 Address: 10.140.0.1053

 

Name: 4runner.mundipharma.ph Address: 10.140.0.45

 

On the other portal access it is working fine.

 

May I know your suggestion regarding on this.

 

THank you.

 

-Nathaneil

 

APM
application delivery
BIG-IP
security

1 Reply

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  • Lucas_Thompson_'s avatar
    Lucas_Thompson_
    Historic F5 Account
    Mar 28, 2016

    The Portal Access host must be:

     

    1. Accessible via TMM's routing (data plane).
    2. DNS-resolvable using the system DNS settings (again, data plane).

    For testing with nslookup, you're using maybe the data plane or maybe control plane depending on how the routing and interfaces are set up. If you check the routing table in the shell (ifconfig), the "eth0" interface is for management, and the others are TMM's data interfaces.