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Suhail_Sultan_A's avatar
Suhail_Sultan_A
Icon for Nimbostratus rankNimbostratus
Nov 19, 2018

Outlook 2016 it keeps prompting for Username password and stays disconnected

I am deploying F5 BIG-IP i2600 Version 13.1.1.2 and is provisioned with APM & ASM License. Back-end Servers are Microsoft Exchange 2016

 

I used iapps template to configures, configuration works perfect with the OWA but have issues with Outlook 2016 it keeps prompting for Username password and stays disconnected, please suggest.

 

application delivery
BIG-IP Access Policy Manager (APM)

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  • Hank_Moody_3649's avatar
    Hank_Moody_3649
    Icon for Nimbostratus rankNimbostratus
    Nov 19, 2018

    Which URL are you trying to access? Did you deployed the iApp Exchange template? Do you have any screenshot? If I would guess: Go to your access-policy and make Logon Page "Split Domain from full Username" to YES. And in AD Query or AD Auth you ENABLE "Cross Domain Support". Let me know how's it going.

     

    • Hank_Moody_3649's avatar
      Hank_Moody_3649
      Icon for Nimbostratus rankNimbostratus
      Nov 20, 2018

      Go to your access-policy and make Logon Page "Split Domain from full Username" to YES. And in AD Query or AD Auth you ENABLE "Cross Domain Support".