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kridsana's avatar
kridsana
Icon for Cirrocumulus rankCirrocumulus
Sep 12, 2012

qkview weird error

Hi

 

I generate qkview from GUI in version 10.2.1 and when copy from big-ip to client it corrupt

 

in corrupt qkview file it contain message

 

 

Major application error during download. See log file.

 

then i look at ltm log , it contain

 

Sep 7 15:11:43 local/F5App1 notice mcpd[3113]: 01070410:5: Removed subscription with subscriber id qkview

 

Sep 7 15:11:49 local/F5App1 notice logger: sh -c bigstart list 2>>/tmp/qkview_cmd.err ==> /usr/bin/bigstart list

 

 

what happen ? Does qkview error while i was copy from big-ip to client or when i generate ? and how to fix it?

 

 

Does I must run qkview from command line (tmsh)?

 

 

thank you

 

config
design

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  • Hamish's avatar
    Hamish
    Icon for Cirrocumulus rankCirrocumulus
    Sep 12, 2012

     

     

    what happen ? Does qkview error while i was copy from big-ip to client or when i generate ? and how to fix it?

     

     

     

    Is the qkview output on bigip corrupt? or only after the download?

     

     

    H
  • Ben_Novak's avatar
    Ben_Novak
    Icon for Employee rankEmployee
    Sep 14, 2012
    I think I just ran into something similar. I believe this error happens when the QKview script runs into a problem, whether a file it was looking for doesn't exist or it is truncated for whatever reason (too large). I see that in alot of the QKviews I upload. I wouldn't consider it an indication of a problem.

     

     

    How do you know the QKview is corrupt?
  • Michael_Yates's avatar
    Michael_Yates
    Icon for Nimbostratus rankNimbostratus
    Sep 14, 2012
    You can upload and analyze them with iHealth.

     

     

    If they are corrupt they won't work.

     

     

    If they are good it will give you an indication of the overall "Health" of your Device and its config with suggestions on what you can do with any issues it finds.
  • kridsana's avatar
    kridsana
    Icon for Cirrocumulus rankCirrocumulus
    Sep 20, 2012
    i'm very sorry. I'm careless so when i look at size of qkview ... it has 1 KB !!

     

     

    so i look at file qkview when i run on big-ip it has 9 MB ... so i think it error when i download from big-ip to my computer

     

     

    thank you for your attention