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Stewart's avatar
Stewart
Icon for Altostratus rankAltostratus
Feb 03, 2016

APM Lease Pool Exhaustion.

Hi,

 

Hopefully this is quite an easy question to answer, but I can't find the answer documented.

 

My users access our network using the Network Access method and are assigned an IP address from a Lease Pool. Once the lease pool's IP addresses are exhausted, what happens to the next user that logs in?

 

I'm assuming that they cannot connect and they get a message to say that the lease pool is exhausted, but would like clarification. Please point me to where it is documented if you can.

 

Thanks, Stewart.

 

APM
security

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  • David_Stout's avatar
    David_Stout
    Icon for Nimbostratus rankNimbostratus
    Feb 03, 2016

    You'll find the exhaustion message in the logs. The user will just get a message saying "disconnected" when the webtop page is being shown so no they don't get specifically shown what the error is. It's actually frustrating for the end user to get a non-descript message like that. I haven't seen in in the documentation but have this issue currently so I'm aware of what the user sees.

     

    This is the APM log message

     

    IPv4 Allocation failure: leasepool /Common/Default_Pool is out of addresses

     

    Not much of an answer but there you go ... it's a simple question :)