Forum Discussion
Seth_Cooper
Feb 06, 2013Employee
Hi George,
Have you tried setting the Access Policy Timeout to a shorter time frame? The default is 300 seconds which is 5 minutes. I'm not sure what you are checking in your policy but say you are just doing AD auth... set the timeout to 30 seconds maybe 15... by the time you redirect them to the login page with the error and they try again the session should have already expired. I have not tested this so please let me know if it works for you.
- Information from online Help -
Access Policy Timeout
The timeout requires that a user, who has executed an access policy, must complete the access policy before the timeout expires. This means that the various security checks contained within the access policy (end point security checks, authentication checks, etc.) must execute completely within the specified time duration.
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You can change this timeout by going to the Access Profile section and clicking on the profile name, then under "Settings" you will modify the "Access Policy Timeout".
Thanks,
Seth Cooper