Forum Discussion
Steve_M__153836
Nimbostratus
There is one more piece to the trust that you may or may have not completed. I've had v11 pairs where it was required and where it wasn't. I had to export the device certificate from each device and import them on the other device in the pair. You have to go to System>Device Certificates>Trusted Device Certificates and import the certificate from the other device in the pair. I think best practice is to do this before building any other part of the device trust so you probably should completely disassemble your device trust before doing this. I don't think it would hurt if you didn't though....
Sorry to waste your time if you've already done this.
Steve_M__153836
Jun 20, 2014Nimbostratus
Patrik I agree. Most times I've not had to take these steps, but it's happened just enough times I thought it would be worth sharing (only in v11 though; and usually when upgrading minor versions, i.e. 11.2.x > 11.3.x).