Forum Discussion
MichaelatF5
Sep 20, 2015Employee
Chelsea,
This error generally means that you do not meet the minimum security requirements to connect. Enterprise Email does not have customized error messages, so you get a standard F5 error message. Have you opened a ticket with Enterprise Email Support? Are you an F5 Administrator, or an Enterprise Email Customer? Are you accessing with a personal machine or GFE?
If you have questions, you can reach out to your F5 Account Team directly, in the case of Army, that is me, to get more details.
You can also validate compatibility issues here: https://support.f5.com/kb/en-us/solutions/public/15000/300/sol15326.html
However, your best course of action may be to reach out to Enterprise Email and open a ticket.
M